Privacy policy

Club HQ is run by Leapsquad Pty Ltd ("we"). Fishing clubs use Club HQ to manage members, competitions and results. This policy explains what personal information we hold, why, and your choices. We follow the Australian Privacy Principles in the Privacy Act 1988.

Who is responsible for your information

Your club decides what member information to collect and enters most of it. We store and process it for the club. For questions about your club's records, ask your club first. For questions about how Club HQ handles information, use our contact page.

What we collect

We don't collect payment card details. If online payments are added, a payment provider will handle cards and this policy will be updated first.

Why we use it

• To let you log in and use your club's pages.
• To run competitions: scoring, leaderboards, judging and season tables.
• To help your club manage memberships and renewals.
• To answer enquiries.
• To keep the service secure and fix problems.

We don't sell personal information or use it for advertising.

Who sees it

• Your club's committee (owners, admins, treasurers, weighmasters) sees member records and catches for their club.
• Other members of your club see leaderboards, which show your first name and surname initial, your scores and your catch sizes. They don't see your contact details, photos or locations.
• The public sees a leaderboard only if your club makes that competition's link public. It shows first name and surname initial and scores only.
• Anyone with a competition's scoring link sees the names (first name and surname initial) of the anglers in that competition, so they can choose their own name. Clubs can switch the link off or replace it at any time.
• Our service providers: Supabase (database and login, Sydney region), our hosting provider (Sydney), and Amazon Web Services for sending emails [region to confirm]. They act on our instructions.
• Other clubs can't see your club's information.

We disclose information if the law requires it.

Overseas storage

Member data and catches are stored in Australia. [If the email service is outside Australia: login emails pass through Amazon Web Services in the United States.]

Junior members

Clubs may enter details of members under 18. The club is responsible for having a parent or guardian's consent. Juniors' contact details are only visible to the club committee.

Security

Each club's data is separated at the database level, so one club can never read another's. Connections are encrypted. Catch photos are private to the club. Committee access is limited by role.

How long we keep it

We keep information while the club uses Club HQ. When a club closes its account, we delete its data within 90 days, except where the law requires us to keep it. Backups are overwritten within a further 30 days.

Cookies and similar storage

We use a small number of cookies and on-device storage to keep you signed in, remember your cookie choice, count your feature votes, and keep catches safe on your phone when there's no signal. We don't use advertising cookies, and we don't run analytics unless you agree to them. See our cookie policy for the full list, and change your choice at any time with Cookie settings at the bottom of every page.

Your choices

• You can see and update your own details under My details.
• You can ask your club, or us, for a copy of your information or to correct it.
• You can ask your club to remove you as a member.

We'll answer requests within 30 days.

Complaints

Contact us first through our contact page. If you're not satisfied with our answer, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.

Changes

We'll post any changes here and tell club owners by email before significant changes take effect.